DiYoZone customer support for renovation questions, orders, returns, shipping and product installation help

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Need help with your order, return, refund, shipping, or product installation? Contact the DiYoZone support team below.
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DiYoZone peel and stick backsplash tiles can be suitable for renters when installed on a clean, smooth, and properly prepared surface, and when temporary wall coverings are permitted by the lease.

Removal results vary depending on the wall condition, paint quality, surface preparation, and installation time, so damage-free removal cannot be guaranteed. Gently warm the tile with a hairdryer and peel slowly from one corner.

For most installations, you will need a measuring tape, pencil, level, straightedge, utility knife, cutting mat, and roller or clean cloth for firm pressure.

For outlets or detailed cuts, measure carefully and switch off the electrical power before removing outlet covers. Follow our Backsplash Installation Guide for complete instructions.

DiYoZone peel and stick backsplash tiles are designed for common indoor backsplash wall applications.

Do not install the tiles in direct contact with open flames, burners, heating elements, or areas exposed to continuous high heat.

Always follow your appliance manufacturer’s required clearance guidelines and local safety requirements. If your stove or cooktop creates high heat near the wall, use a suitable heat shield or choose another wall area for installation.

Orders are generally processed within 1–2 business days. Standard delivery usually takes another 3–5 business days, for an estimated total of approximately 4–7 business days.

After your order ships, we will email you the tracking information. Tracking details may take 24–48 hours to update after the shipping confirmation is sent. View our Shipping Policy for more information.

Eligible Full Box products may be returned within 30 calendar days of delivery when the requirements in our policy are met.

Approved eligible Full Box returns within the contiguous United States include a prepaid return shipping label, and no restocking fee is charged. Samples are final sale for customer-preference reasons, but damaged, defective, or incorrect Samples remain eligible for review.

Please contact support@diyozone.com before sending any product back. View our Return and Refund Policy for complete details.